All services are online

Last updated on Jun 10 at 09:21pm NZST

Information on planned and unplanned outages across Lucidity products and services.

Other Services Severity
30 days ago
Today
Microsoft Azure and Office 365 Services
30 days ago
Today

Previous incidents

Jun 06, 2025

Widespread Internet Outage

Downtime

Resolved Jun 06 at 12:39pm NZST

The widespread internet outage has now been resolved, and services are in the process of being restored.

If you are still experiencing issues, please contact our helpdesk on 09 377 2227 for further assistance.

3 previous updates
Jun 04, 2025

Nerdio Update - June 2025

Maintenance

Resolved Jun 04 at 08:00pm NZST

We are writing to inform you that we will be performing a scheduled update to our Nerdio system on Wednesday, 4th of June 2025. This maintenance is an important part of our commitment to providing you with the most reliable and secure services possible.

Please note that this update only affects users who sign into Nerdio. We are not expecting any downtime for Azure Virtual Desktop (AVD) during this maintenance period.

Maintenance Window:

Start Time: 8:00 PM
End Time: 8:30 PM - We anticipat...
Previous updates