Identified - The issue has been identified. It relates to a change made by Microsoft on how our systems connect to Microsoft 365 tenants. We will provide an further update on Thursday 25 November.

Please send all provisioning requests to Lucidity Support and we will provision the requests.
Nov 24, 11:50 NZDT
Update - We are continuing to investigate this issue. Next update will be sent out on Wednesday 23 November.
Nov 23, 16:58 NZDT
Investigating - We are aware that the user provisioning of Microsoft Online Services is not working in Atria. We are currently investigating.

If you have an urgent provisioning request - please log a ticket to Lucidity Support and the Support Team will provision on your behalf.
Nov 23, 09:31 NZDT
Managed Desktop 2014 Operational
Managed Desktop 2017 Operational
Skype for Business Operational
Teams Voice Operational
Cloud PBX Operational
Managed Outlook Operational
Internet Services Operational
Lucidity 365 Operational
Office 365 Operational
Dynamics 365 / CRM Operational
Virtual Private Servers Operational
Control Panel / Provisioning Systems Partial Outage
Toll Free Calling Services Operational
Data Backup Services Operational
Managed SharePoint Operational
Cloud Cover Operational
Lucidity Support Desk Operational
Voyager PABX Operational
Other Voice Services Operational
XSYS Live Operational
3rd Party Mail Filtering Operational
3rd Party Fax to Email Operational
Customer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 30, 2022

No incidents reported today.

Jan 29, 2022

No incidents reported.

Jan 28, 2022

No incidents reported.

Jan 27, 2022

No incidents reported.

Jan 26, 2022

No incidents reported.

Jan 25, 2022

No incidents reported.

Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.