Identified - The issue has been identified. It relates to a change made by Microsoft on how our systems connect to Microsoft 365 tenants. We will provide an further update on Thursday 25 November.

Please send all provisioning requests to Lucidity Support and we will provision the requests.

Nov 24, 11:50 NZDT
Update - We are continuing to investigate this issue. Next update will be sent out on Wednesday 23 November.
Nov 23, 16:58 NZDT
Investigating - We are aware that the user provisioning of Microsoft Online Services is not working in Atria. We are currently investigating.

If you have an urgent provisioning request - please log a ticket to Lucidity Support and the Support Team will provision on your behalf.

Nov 23, 09:31 NZDT
Lucidity Azure Virtual Desktop Operational
Office 365 Operational
Cloud Portal ? Operational
Internet Services Operational
Teams Voice Operational
Lucidity 365 Operational
Data Backup Services Operational
Dynamics 365 / CRM Operational
Control Panel / Provisioning Systems Partial Outage
Cloud PBX Operational
Toll Free Calling Services Operational
Cloud Cover Operational
Lucidity Support Desk Operational
Voyager PABX Operational
3rd Party Mail Filtering Operational
3rd Party Fax to Email Operational
Customer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 27, 2022

No incidents reported today.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.

Jun 14, 2022

No incidents reported.

Jun 13, 2022

No incidents reported.