All services are online

Last updated on Aug 16, 2026 at 8:18pm UTC

Information on planned and unplanned outages across Lucidity products and services.

Other Services Severity
99.956% uptime
30 days ago
Today
Microsoft Azure and Office 365 Services
100% uptime
30 days ago
Today

Previous incidents

Aug 11, 2026

Service update: Internet outage affecting parts of Auckland

Resolved

Resolved Aug 10, 2026 at 10:28pm UTC

Services are now back online.

Chorus have identified the cause as a configuration issue on their network and are working to resolve it. Some services may see brief intermittent impact until that work is complete.

If you are still offline, please give our Helpdesk a call and we will look into it.

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