All Systems Operational
Managed Desktop 2014
Operational
Managed Desktop 2017
Operational
Skype for Business
Operational
Teams Voice
Operational
Cloud PBX
Operational
Managed Outlook
Operational
Internet Services
Operational
Lucidity 365
Operational
Office 365
Operational
Dynamics 365 / CRM
Operational
Virtual Private Servers
Operational
Control Panel / Provisioning Systems
Operational
Toll Free Calling Services
Operational
Data Backup Services
Operational
Managed SharePoint
Operational
Cloud Cover
Operational
Lucidity Support Desk
Operational
Voyager PABX
Operational
Other Voice Services
Operational
XSYS Live
Operational
3rd Party Mail Filtering
Operational
3rd Party Fax to Email
Operational
Customer Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance - Devoli Network
Jul 14, 00:00-04:00 NZST
Our Network Provider, Devoli, have advised that there will be a planned Unison Fibre outage during this maintenance period.
Posted on Jul 8, 18:14 NZST
Posted on Jul 8, 18:14 NZST
Scheduled Maintenance - Control Panel / Provisioning Systems
Jul 15, 20:00-22:00 NZST
We will be undergoing scheduled maintenance on the Lucidity Control Panel. During this maintenance window, the Control Panel will be unavailable for password resets or provisioning requests.
If you need an emergency password reset - please call Lucidity Support on +64 9 377 2227
Posted on Jul 7, 12:21 NZST
If you need an emergency password reset - please call Lucidity Support on +64 9 377 2227
Posted on Jul 7, 12:21 NZST
Scheduled Maintenance - Skype for Business
Jul 15, 20:00-22:00 NZST
We will be undergoing scheduled maintenance on our Skype for Business / Managed Lync servers. There will be multiple 5 minute service outages during this maintenance window.
If you would like us to redirect your 0800 numbers to a different number during this maintenance window - please log a service request via support@lucidity.co.nz.
Posted on Jul 7, 12:12 NZST
If you would like us to redirect your 0800 numbers to a different number during this maintenance window - please log a service request via support@lucidity.co.nz.
Posted on Jul 7, 12:12 NZST
Scheduled Maintenance - Kordia Network
Jul 16, 00:00-04:00 NZST
Our network provider, Kordia, have advised that there will be a planned maintenance window. During this time up to four outages of between 5 seconds and 5 minutes may be experienced.
Posted on Jul 9, 16:47 NZST
Posted on Jul 9, 16:47 NZST
Scheduled Maintenance - Kapua Data Centre
Jul 18, 08:00-20:00 NZST
Scheduled maintenance will be undertaken at Kapua Data Centre during this period. This will be completed by our Data Centre IT Provider and they have advised that there will be no impact to customer services.
Posted on Jun 15, 18:38 NZST
Posted on Jun 15, 18:38 NZST