Identified - The issue has been identified. It relates to a change made by Microsoft on how our systems connect to Microsoft 365 tenants. We will provide an further update on Thursday 25 November.
Please send all provisioning requests to Lucidity Support and we will provision the requests.
Nov 24, 11:50 NZDT
Please send all provisioning requests to Lucidity Support and we will provision the requests.
Nov 24, 11:50 NZDT
Update - We are continuing to investigate this issue. Next update will be sent out on Wednesday 23 November.
Nov 23, 16:58 NZDT
Nov 23, 16:58 NZDT
Investigating - We are aware that the user provisioning of Microsoft Online Services is not working in Atria. We are currently investigating.
If you have an urgent provisioning request - please log a ticket to Lucidity Support and the Support Team will provision on your behalf.
Nov 23, 09:31 NZDT
If you have an urgent provisioning request - please log a ticket to Lucidity Support and the Support Team will provision on your behalf.
Nov 23, 09:31 NZDT
Lucidity Azure Virtual Desktop
Operational
Office 365
Operational
Cloud Portal
?
Operational
Internet Services
Operational
Teams Voice
Operational
Lucidity 365
Operational
Data Backup Services
Operational
Dynamics 365 / CRM
Operational
Control Panel / Provisioning Systems
Partial Outage
Cloud PBX
Operational
Toll Free Calling Services
Operational
Cloud Cover
Operational
Lucidity Support Desk
Operational
Voyager PABX
Operational
3rd Party Mail Filtering
Operational
3rd Party Fax to Email
Operational
Customer Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance