We are writing to inform you that we will be performing an emergency update to our Nerdio system on Wednesday, 17th of December 2025. This maintenance is an important part of our commitment to providing you with the most reliable and secure services possible.

Please note that this update only affects users who sign into Nerdio. We do not expect any downtime for Azure Virtual Desktop (AVD) during this maintenance period.

Maintenance Window:

Start Time: 8:30 PM
End Time: 9:00 PM (approximately 30 minutes)

If you have any issues, please contact our help desk via support@lucidity.co.nz or 09 363 8888.