Lucidity Firewall - Scheduled Maintenance
Resolved
May 7, 2026 at 10:00am UTC
Maintenance ended
Affected services
Created
May 7, 2026 at 9:00am UTC
We would like to inform you about planned maintenance on our Lucidity Azure Firewall, scheduled for tonight, the 7th of May, from 9:00 PM to 10:00 PM. During this period, the following systems will be unavailable:
- Nerdio
- PRTG – Monitoring System
- Global Secure Access
However, we do not anticipate these systems being offline for the entire duration of the maintenance.
If you experience any issues, please call our support line, and we will be available to assist you.
We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our services.
If you have any questions or concerns, please don't hesitate to contact us at support@lucidity.co.nz or 09 377 2227.
Thank you for your understanding.
Affected services