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Maintenance

Lucidity Firewall - Scheduled Maintenance

May 7, 2026 at 9:00am UTC  –  May 7, 2026 at 10:00am UTC
Affected services
Other Services Severity
Microsoft Azure and Office 365 Services

Resolved
May 7, 2026 at 10:00am UTC

Maintenance ended

Created
May 7, 2026 at 9:00am UTC

We would like to inform you about planned maintenance on our Lucidity Azure Firewall, scheduled for tonight, the 7th of May, from 9:00 PM to 10:00 PM. During this period, the following systems will be unavailable:

  • Nerdio
  • PRTG – Monitoring System
  • Global Secure Access

However, we do not anticipate these systems being offline for the entire duration of the maintenance.

If you experience any issues, please call our support line, and we will be available to assist you.

We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our services.

If you have any questions or concerns, please don't hesitate to contact us at support@lucidity.co.nz or 09 377 2227.

Thank you for your understanding.