Maintenance
Microsoft Teams update
Resolved Nov 4, 2024 at 3:00pm UTC
We are writing to inform you about an upcoming maintenance update for Microsoft Teams for our Azure Virtual Desktop customers. This is scheduled for Tuesday morning, 2:00 am - 4:00 am, 05/11/2024.
Post-update, you may need to update your current Teams shortcut on your taskbar. Please follow the steps below to ensure continued access to Teams:
- Remove the current Teams shortcut from your taskbar. To do this you will need to right click on the Teams icon, and select "unpin from Taskbar". ...
Nerdio Update
Resolved Nov 26, 2024 at 6:30am UTC
We are writing to inform you that we will be performing a scheduled update to our Nerdio system on Tuesday, 26th November 2024. This maintenance is an important part of our commitment to providing you with the most reliable and secure services possible.
Please note that this update only affects users who sign into Nerdio. We are not expecting any downtime for Azure Virtual Desktop (AVD) during this maintenance period.
Maintenance Window:
Start Time: 7:00 PM
End Time: 7:30 PM - We anticipat...
Nerdio Update - Jan 2025
Resolved Jan 22, 2025 at 7:30am UTC
We are writing to inform you that we will be performing a scheduled update to our Nerdio system on Wednesday, 22nd January 2025. This maintenance is an important part of our commitment to providing you with the most reliable and secure services possible.
Please note that this update only affects users who sign into Nerdio. We are not expecting any downtime for Azure Virtual Desktop (AVD) during this maintenance period.
Maintenance Window:
Start Time: 8:00 PM
End Time: 8:30 PM - We anticipa...
Lucidity Firewall - Scheduled Maintenance
Resolved Jan 28, 2025 at 11:00am UTC
We would like to inform you about planned maintenance on our Lucidity Azure Firewall scheduled for January 28th, from 10:00 PM to 12:00 AM. During this period, our monitoring system will be down. However, we do not anticipate it being offline for the entire duration of the update.
If you experience any issues, please call our support line, and we will be available to assist you.
We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our services...