Maintenance

January 2025
Jan 28, 2025
1 maintenance

Lucidity Firewall - Scheduled Maintenance

Maintenance

Resolved Jan 28 at 10:00pm NZDT

We would like to inform you about planned maintenance on our Lucidity Azure Firewall scheduled for January 28th, from 10:00 PM to 12:00 AM. During this period, our monitoring system will be down. However, we do not anticipate it being offline for the entire duration of the update.

If you experience any issues, please call our support line, and we will be available to assist you.

We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our services...

Jan 22, 2025
1 maintenance

Nerdio Update - Jan 2025

Maintenance

Resolved Jan 22 at 08:00pm NZDT

We are writing to inform you that we will be performing a scheduled update to our Nerdio system on Wednesday, 22nd January 2025. This maintenance is an important part of our commitment to providing you with the most reliable and secure services possible.

Please note that this update only affects users who sign into Nerdio. We are not expecting any downtime for Azure Virtual Desktop (AVD) during this maintenance period.

Maintenance Window:

Start Time: 8:00 PM
End Time: 8:30 PM - We anticipa...

February 2025
Feb 20, 2025
1 maintenance

Emergency PRTG update - Feb 2025

Maintenance

Resolved Feb 20 at 08:00pm NZDT

We would like to inform you about an emergency update for our PRTG monitoring system. The update is planned for February 20, 2025, starting at 8:00 PM and is expected to take approximately 2 hours.

During this time, the monitoring services will be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our system.

If you experience any issues or require assistance during the maintenance period, please do not hesitate...

Feb 19, 2025
1 maintenance

Emergency Nerdio Update - Feb 2025

Maintenance

Resolved Feb 19 at 08:00pm NZDT

We are writing to inform you that we will be performing an emergency update to our Nerdio system on Wednesday, 19th of February 2025. This maintenance is an important part of our commitment to providing you with the most reliable and secure services possible.

Please note that this update only affects users who sign into Nerdio. We do not expect any downtime for Azure Virtual Desktop (AVD) during this maintenance period.

Maintenance Window:

Start Time: 8:00 PM
End Time: 8:30 PM (approximate...

March 2025
Mar 13, 2025
2 maintenances

Nerdio Update - March 2025

Maintenance

Resolved Mar 13 at 08:00pm NZDT

We are writing to inform you that we will be performing a scheduled update to our Nerdio system on Thursday, 13th March 2025. This maintenance is an important part of our commitment to providing you with the most reliable and secure services possible.

Please note that this update only affects users who sign into Nerdio. We are not expecting any downtime for Azure Virtual Desktop (AVD) during this maintenance period.

Maintenance Window:

Start Time: 8:00 PM
End Time: 8:30 PM - We anticipate ...

Emergency PRTG update - March 2025

Maintenance

Resolved Mar 13 at 06:00pm NZDT

We would like to inform you about an emergency update for our PRTG monitoring system. The update is planned for 13th March 2025, starting at 6:00 PM and is expected to take approximately 1 hour.

During this time, the monitoring services will be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our system.

If you experience any issues or require assistance during the maintenance period, please do not hesitate to...