Maintenance

October 2024
Oct 02, 2024
1 maintenance

Lucidity PRTG Update

Maintenance

Resolved Oct 02 at 05:00pm NZDT

We would like to inform you about a scheduled maintenance update for our PRTG monitoring system. The update is planned for October 2nd, starting at 5:00 PM and is expected to take approximately 1.5 hours.

During this time, the monitoring services will be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our system.

If you experience any issues or require assistance during the maintenance period, please do not h...

November 2024
Nov 26, 2024
1 maintenance

Nerdio Update

Maintenance

Resolved Nov 26 at 07:00pm NZDT

We are writing to inform you that we will be performing a scheduled update to our Nerdio system on Tuesday, 26th November 2024. This maintenance is an important part of our commitment to providing you with the most reliable and secure services possible.

Please note that this update only affects users who sign into Nerdio. We are not expecting any downtime for Azure Virtual Desktop (AVD) during this maintenance period.

Maintenance Window:

Start Time: 7:00 PM
End Time: 7:30 PM - We anticipat...

Nov 05, 2024
1 maintenance

Microsoft Teams update

Maintenance

Resolved Nov 05 at 02:00am NZDT

We are writing to inform you about an upcoming maintenance update for Microsoft Teams for our Azure Virtual Desktop customers. This is scheduled for Tuesday morning, 2:00 am - 4:00 am, 05/11/2024.

Post-update, you may need to update your current Teams shortcut on your taskbar. Please follow the steps below to ensure continued access to Teams:

  1. Remove the current Teams shortcut from your taskbar. To do this you will need to right click on the Teams icon, and select "unpin from Taskbar". ...
December 2024
No maintenance